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Main navigation

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Public service channels, consumer rights, related support and information for energy users.

→

Electricity

Gas

Energy Efficiency

National Energy Outlook

Awareness

Training and Development

Security

Energy security, reliable supply, resilient systems and long-term national readiness.

→

System Average Interruption Duration Index (SAIDI)

System Average Interruption Frequency Index (SAIFI)

System Average RMS Frequency Index (SARFI)

Grid System Operation

Pricing

Electricity tariffs, gas prices, pricing frameworks and market-based cost mechanisms across the energy sector.

→

Electricity Pricing Framework

Gas Pricing Framework

Sustainability

Renewable energy, energy efficiency, conservation measures and transition initiatives that support a more sustainable energy future.

→

Energy Transition Programmes

Market Structure & Access

Partnership

Collaborations, procurement channels, investment initiatives, and ecosystem partnerships that drive scale.

→

ASEAN

Energy Regulatory Insight (ERI)

Energy Smart Carnival

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Customer Service Assistant

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03-89332100

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thamarai

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Corporate Services Division

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Admin and Facilities Management Section

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